General Terms and Conditions (GTC)
Dear Customer,
Please read these terms and conditions carefully to avoid any possible misunderstandings.
1. Contract / Payments
The contract is concluded upon confirmation of a written order by Aebi's Hund und Hausbetreuung GmbH. Payments are to be made either on-site or by invoice at the end of the month.
In the event of order cancellations, the following cancellation fees will be charged to the client in accordance with our cancellation policy:
° Up to 7 days before the start of the assignment: no cancellation fee
° 6 to 2 days before the start of the assignment: 25% of the contract amount
° 1 day before the start of the assignment: 50% of the contract amount
° 23 to 4 hours before the start of the assignment: 75% of the contract amount
° Up to 3 hours before the start of the assignment: 100% of the contract amount
For the termination of open-ended contracts, a notice period of one week applies.
2. Liability / In Case of Damage
Aebi's Hund und Hausbetreuung GmbH accepts no liability for delays caused by force majeure. Aebi's Hund und Hausbetreuung GmbH is only liable to the client or third parties for damages that occur as a result of clear negligence in the fulfillment of the assignment by Aebi's Hund und Hausbetreuung GmbH or its employees.
Any liability is excluded if Aebi's Hund und Hausbetreuung GmbH was not sufficiently instructed by the client, or in situations beyond our control (e.g., traffic
jams, breakdowns, incorrect pick-up or drop-off information, etc.).
Aebi's Hund und Hausbetreuung GmbH also assumes no liability in the event of burglary where valuables are stolen or property is damaged.
All assignments are covered by business liability insurance, to the extent permitted by law.
3. Obligations
Aebi's Hund und Hausbetreuung GmbH undertakes never to pass on house or apartment keys entrusted by the client to third parties without prior consultation and approval, nor to bring any unauthorized persons into the client's premises.
5. Confidentiality
Personal information of the client will not be shared with third parties without their explicit consent.
6. General Provisions
Any disputes arising from this agreement shall be governed by Swiss law.
Jurisdiction is Zurich.
Zurich, June 27, 2016